Joylyn Barroga

Joylyn Barroga

Tourism

LaSalle College | Montréal

Share

QR Code

qrCode

Interest

Tourism

No project has been created yet

Skills

Professional
♣ Communication Skills
♣ Organizational Skills
♣ Interpersonal Skills
♣ Customer Service
♣ Sales
♣ Computer Proficiency
♣ Ability to handle cash

Personal
♣ People person
♣ Dynamic
♣ Knowledgeable
♣ Resourceful
♣ Respectful
♣ Punctual
♣ Multilingual

Experiences

2016 - Beau Rivage Motel, Maine, USA
Front Desk / Housekeeping / Laundry Attendant
Provide exceptional guest service, including offering assistance to Colleagues and Guests in a courteous manner
Greet, check in and settle guest accounts, process online and telephone reservations using RezOvation Software.
Assist guests regarding motel facilities, maintain order and cleanliness in guestrooms, office and storage areas, and resupplying amenities as needed.
Conduct final inspection of rooms before guest occupancy, and report, deliver and store lost and found items.
Perform tasks such as washing, drying and folding hotel sheets, blankets, towels and linens and neatly distributing them according to company requirements.
Train new staff in housekeeping and laundry tasks
Plan and organize work and summer trips

2008 - 2014 - Payless ShoeSource
Assistant Store Leader (2011-2014)
Sales Associate/Key Holder (2008-2011)
Suggestive selling, operate computerized inventory, record keeping and re-ordering systems, consult clients on products, accounting and inventory management, conduct interviews, and update time sheets.

2007 - Inspyre Solutions Inc.
Service Delivery Specialist
Offer MTS’ communication products and services according to customer needs.


Volunteer Experience

2016 - Green Week at LaSalle College
Volunteer Work – Environment Protection Ambassador
Work as an ambassador at the college during the Green Week to help the students and staff gain a better understanding of recycling and waste reduction.

2016 - La Cabane Panache et Bois Rond
Volunteer Work – Recycling Ambassador
Work as an ambassador helping the community of Verdun gain a better understanding of recycling and waste reduction. La Cabane Panache et Bois Rond is a festival that celebrate all things maple syrup.

2016 - Take Action on Impaired Driving
Volunteer Work
Take part in campaigns to promote awareness on impaired driving by distributing flyers at public venues. Attend Mother Against Drunk Driving Canada (MADD) and Ontario Community Council on Impaired Driving (OCCID) conferences across Ontario.

Education

2015 - 2018
Tourism Techniques, Specialization in Development and Promotion of Travel Products
LaSalle College
Montréal, Québec, Canada