Valeriya Aydakova

Valeriya Aydakova

Hotel Management

LaSalle College | Montréal

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Interest

Hotel Management, Human Resources, Tourism

No project has been created yet

Skills

Personal Profile:
A highly resourceful, flexible and enthusiastic associate with experience of maintaining high standards of service and production within hotels, restaurants and bars. Professional, organized, detail-oriented and reliable person with excellent written and verbal communication skills. Capable of providing support, motivation, and guidance to achieve the organizational goals.

Experiences

Manager:
2009-2012 – Restaurant Georges
General tasks:
• Hiring and training new employees
• Purchasing and inventory management
• Re-evaluating the menu and adding selections
• Assuring quality in accordance with industry standards
• Implementing new computerised management systems
• Innovating to stay ahead of the competition
• Creating specials to attract new target markets

Barmaid:
2014 - Present – Sheraton Laval
2012-2013 – Sterling’s Steakhouse
General tasks:
• Stocking and performing inventory at the bar station
• Preparing beverages for the bar section and for the dining room
• Highlighting trends and innovating existing products
• Organising the dining room with a creative decor

Waitress:
2014 – Present – Sheraton Laval
2013-2014 – Marriott Château Champlain
2012-2013 – Sterling’s Steakhouse
General tasks:
• Explaining a wine list and suggesting wine bottles
• Receiving food & drink orders and serving customer requests to the standards required
• Taking requests and suggesting meals appropriately
• Providing professional and personalised service

Banquet and Catering Server:
2010 – Present (On call) – Fairmont Queen Elizabeth Hotel
2014 – Present – Sheraton Laval
General tasks:
• Hall preparation for banquet functions
• Greeting and warmly welcoming the guests
• Providing information about our special services and preparations
• Serving a variety of appetizers and refreshments
• Preparing and serving meals at the tables
• Ensuring guests’ satisfaction at all times
• Maintaining cleanliness after the events

Room Service Attendant:
2013-2014 – Marriott Château Champlain
General tasks:
• Preparing meeting rooms and delivering comities to the assigned rooms
• Ensuring timely delivery of all food & beverage items to the rooms
• Providing highest quality products to the guests in a timely and professional manner
• Being memorable in all menu items, pricing and other services provided by the employer in relation to the Room Service
• Exercising appropriate telephone manners with each guests
• Cleaning and sanitizing guestrooms at the end of the shift and returning dining items to the kitchen area


Education

1. DEC in Hotel Management – LaSalle College– Graduation 2016
2. First Aid Certificate – CSST of Laval – 2011
3. Bartending Certificate – BarPro Academy – 2009
4. High School Diploma (DES) – Ecole Secondaire Marie-Anne – 2009