Now present on 5 continents, LCI Education Network has 22 post-secondary campuses and approximately 2000 employees who train more than 12,000 students worldwide each year. From one country to the next, LCI Education favors the harmonization of its programs, which makes for greater flexibility, better control over the quality of its services, and deeper respect towards the various cultures it works with.
GESTED Recruitment is the entity mandated by the LCI Education network to process the applications and to promote its various educational institutions, LaSalle College, Inter-Dec College and the Montreal International Language Centre (MILC) .
SUMMARY OF THE POSITION
Under the direction of the admissions office, the incumbent ensures customer service, reception and administrative support to the Admissions team. The Customer Service Agent is located at reception and is the first point of contact between our institutions and the client.
Note that all other related tasks may be requested from you.
The candidate must be dynamic and show fast learning abilities. While rigor and professionalism, the Customer Service Agent will have to be conscious about the importance of customer service. The following qualities are part of our selection criteria:
Only the successful applicants will be contacted. We support an affirmative action program and invite women, visible minorities, ethnic minorities, indigenous peoples and persons with disabilities to apply. Note that adaptation measures can be offered to people with disabilities according to their needs. We invite you to make such demands if appropriate.