Financial Aid Officer

  • Location: The Art Institute of Vancouver
  • Job Code: 1320
  • Number of jobs available: 1

Financial Aid Officer


Develop, negotiate and finalize student financial plans consistent with financial planning policies and procedures and with Federal/Provincial regulations for awarding aid. Work closely with new, continuing and re-entry students and their families to ensure the plan and re-plan continue to best meet the families’ needs. Counsel students on all acceptances and other matters related directly to the Student Financial plan.

Key Job Elements:

  • Work cohesively with ADA’s or Admissions Coordinator in order to facilitate outstanding service to prospective students and their parents.
  • Maintain 100% planning load. Create Plans and explain the Plan and the student’s/parent’s rights and responsibilities for each aid source. Negotiate payment plans.  Able to develop Student Financial Plans in concert with Institute procedures and knowledge of Federal/Provincial regulations.
  • Assist students/parents with the completion of Student Loan Applications. Assign the appropriate budget to a student and package the student (award their aid) as well as ensure that aid is paid to students’ accounts in a timely manner.
  • Responsible for complete and accurate files and paperwork, certify loan applications, and complete related documentation.
  • Demonstrate proficiency in timely collections:
  • For summer term 80% aid paid consistently by end of 5th week of term and 90% by end of 8th week of term.
  • For all other terms: 90% aid paid consistently by end of 5th week of term and 98% by end of 8th week of term.
  • Maintain consistently clean files shown through Training Assessments for Compliance with Federal/Provincial regulations, school policies and procedures. 
  • Perform other related duties as assigned.

Reports To:

Director of Admissions

Interacts With:

Other members of the Student Financial Services team as well as the Admissions department and the Registrar's office.

Job Requirements (Knowledge, Skills and Abilities):

Knowledge :

  • Bachelor’s degree in a related field required.
  • Previous experience working with and technical knowledge of student financial aid programs.
  • Knowledge of Federal/Provincial loan packages.

Skills :

  • Excellent written and verbal communication skills.
  • Strong interpersonal skills with both faculty and student populations.
  • Superior organizational and problem resolution skills.
  • Strong basic computer software (MS Office) skills as well as exposure to more concentrated financial aid/EDE software programs such as Banner.

Abilities :

  • Ability to read, comprehend, and comply with Federal/Provincial laws, regulations, and policies pertaining to  the provision of student financial aid.
  • Ability to interact effectively as a member of a team and work collaboratively with other departments.
  • Ability to listen to customers (e.g. students, staff, etc.) and to understand and respond positively to their  requests
  • Ability to work without close supervision and to set one’s own priorities and work schedule.

Application Guidelines:

Applicants should submit a Word or PDF compatible resume and cover letter which includes his/her salary expectations to –  with the subject header Financial Aid Officer by no later than June 92017.

We would like to take this opportunity to thank all applicants in advance but only those applicants who meet the specific job requirements will be contacted.



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