Now present on 5 continents, LCI Education Network has 22 post-secondary campuses and approximately 2,000 employees who train more than 12,000 students worldwide each year. From one country to another, LCI Education emphasizes the harmonization of its programs, which allow a greater flexibility, better control over the quality of its services and a deeper respect towards the various cultures encountered.
GESTED recruitment is the entity mandated by LCI Education network to process applications for admission and promote its various educational institutions such as LaSalle College, Inter-Dec College and the Montreal International Language Center (MILC).
Reporting to the customer service supervisor, the customer service agent ensures customer service, reception and administrative support to the admissions team. The agent is located at the reception and is the first point of contact between our institutions and the client.
This position is permanent full-time (39 hours/week).
Monday to Thursday: 2pm to 11pm and Friday 11am to 8pm.
Note that all other related tasks may be requested.
The person we are looking for should be proactive and demonstrate quick learning abilities. While demonstrating rigor and professionalism, the Customer Service Agent should be aware of the importance of customer service. The following qualities are part of our selection criteria:
Only the selected candidates will be contacted.
We support an affirmative action program and invite visible minorities, ethnic minorities, indigenous peoples and persons with disabilities to apply. Note that adaptation measures can be offered to people with disabilities according to their needs. We invite you to make such demands if appropriate.